Privacy Policy

1. Introduction

Chef Irina Restaurant LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Delivery address, building name, and room number
• Payment information (processed securely through third-party payment processors)
• Order history and preferences
• Account credentials (if you create an account)

2.2 Automatically Collected Information

• Device information (IP address, browser type, device type)
• Usage data (pages visited, time spent, click patterns)
• Location data (if you enable location services)

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders and account
• To send order confirmations, updates, and delivery notifications via WhatsApp, SMS, or email
• To improve our services and user experience
• To process payments and prevent fraud
• To comply with legal obligations
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (payment processors, delivery services, email/SMS providers)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Payment Information

Credit/debit card details and personally identifiable information will not be stored, sold, shared, or rented to any third parties.

All payment transactions are processed securely through third-party payment processors (Stripe, MPGS) that comply with PCI DSS standards. We do not store your full card details on our servers.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at info@chefirina.kitchen

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our Service, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: